Frequently Asked Questions

We understand that choosing a healthcare provider often comes with important questions. Our goal at Hayatt Health is to make accessing care simple, transparent, and convenient.

Below you’ll find answers to common questions about our telehealth services, appointments, treatments, and patient experience. If you don’t see the information you’re looking for, feel free to contact our team and we’ll be happy to assist you.

Common Questions About Our Care

Find answers to common questions about our services, appointments, and what to expect from your care at Hayatt Health. If you need additional information, our team is always here to help guide you through the process.

Is this concierge medicine?

We provide elevated access and structured oversight without mandatory membership fees.

Is there physician oversight?

Yes. A licensed Medical Director provides collaborative oversight and quality review.

Are prescriptions provided?

Yes, when clinically appropriate and compliant with Illinois, Florida, and federal regulations.

Do you manage long-term conditions?

Yes. Structured monitoring is part of our care model.

Do you offer in-home IV therapy?

Yes, within a limited 25-mile radius and based on scheduling capacity.

How quickly can I schedule?

Most telehealth appointments are available within the same week.

Is care discrete and confidential?

All services are HIPAA-compliant and privacy-focused.

Do you accept insurance?

Insurance participation varies by service. Please contact us to verify coverage.

Meet the Founder

Medical Care Led by Experience and Compassion

Hayatt Health was founded by Nancy Alian, APRN, FNP-C, a certified family nurse practitioner dedicated to delivering thoughtful, patient-centered care. With experience in primary care, urgent care, and critical care nursing, Nancy brings a well-rounded clinical perspective to every patient interaction.

Nancy Alian, FNP-C

Founder & CEO